PATIENT SERVICES REP
Company: Cooper University Health Care
Location: Camden
Posted on: January 20, 2026
|
|
|
Job Description:
About us At Cooper University Health Care , our commitment to
providing extraordinary health care begins with our team. Our
extraordinary professionals are continuously discovering clinical
innovations and enhanced access to the most up-to-date facilities,
equipment, technologies and research protocols. We have a
commitment to our employees to provide competitive rates and
compensation programs. Cooper offers full and part-time employees a
comprehensive benefits program, including health, dental, vision,
life, disability, and retirement. We also provide attractive
working conditions and opportunities for career growth through
professional development. Discover why Cooper University Health
Care is the employer of choice in South Jersey. Short Description
This position has a strong emphasis on customer service to our
patients. Must ensure quality patient scheduling, positive
telephone etiquette and customer satisfaction in support of the
mission of Cooper University Hospital. Serve as the front-line
contact person for all incoming patients. Greet, register,
schedule, collect point of service copays and provide general
information to patients and their families using AIDET. Must have
the ability to be organized, take independent action and project
Cooper's values to both customer and co-workers. Serves as
patient's non-clinical navigator during discharge coordination.
Experience Required * Minimum one year of recent registration or
billing experience working in a medical facility preferred. *
Proficiency in patient registration, scheduling, medical insurance
pre-certifications, authorizations and referrals preferred. * Epic
experience preferred. * Excellent organizational, written/verbal
communication and teamwork skills. * Demonstrated performance of
excellent customer service skills. Education Requirements High
School Diploma or equivalent required. License/Certification
Requirements NAHAM Certified Healthcare Access Associate (CHAA)
certification preferred. Special Requirements Customer
service-oriented attitude/behavior as well as a pleasant and poised
demeanor and excellent phone etiquette. Must possess excellent
communication skills both verbal and written. You must be skilled
in the use of computers.
Keywords: Cooper University Health Care, Bel Air South , PATIENT SERVICES REP, Healthcare , Camden, Maryland
